FAQ
Mission-Driven Questions
What makes RTC Coffee different?
RTC Coffee is a specialty coffee company with a mission to make the world a better place with every bag sold. Through our one-for-one initiative, each purchase funds a day of education for a child in a coffee-growing region of the world, creating meaningful impact with every cup.
How does RTC Coffee support education?
Every bag of coffee sold funds a day of education for a child in a coffee-growing region. This initiative is a core part of our mission to use coffee as a tool for positive change in the communities that produce it.
How does RTC Coffee practice sustainability?
We focus on building direct trade relationships with coffee producers, ensuring ethical sourcing practices that support both the environment and the well-being of coffee-growing communities.
Our Identity and Certifications
Is RTC Coffee Black-owned and Veteran-owned?
Yes, RTC Coffee is a proud Black-owned coffee company and Veteran-owned business, certified as a service-disabled Veteran-owned company. We are committed to supporting local communities and veterans, offering one of the best Black-owned coffee subscription services available.
What certifications does RTC Coffee have?
RTC Coffee is certified by Disability:IN and the National Veteran-Owned Business Association (NAVOBA), ensuring our commitment to inclusivity and veteran support.
Coffee and Product Questions
What types of coffee do you offer?
We offer whole bean and ground coffee, including single-origin, micro-lot, and specialty blends. Our coffee is ethically sourced, with a focus on building relationships with coffee producers. Learn more about our specialty coffee and subscription service on our product page.
Where are your coffee beans sourced from?
Our beans come from farms around the world, and we focus on building direct trade relationships that ensure ethical and sustainable sourcing practices.
How should I store my coffee?
Store your coffee in an airtight container, away from heat, light, and moisture to keep it fresh and preserve its flavor.
Subscription and Ordering Questions
How does your coffee subscription service work?
Our coffee subscription is one of the best coffee subscription services available. It delivers freshly roasted coffee to your door on a flexible schedule. You can customize your preferences for type, quantity, and frequency.
Can I customize my coffee subscription?
Yes, you can fully customize your subscription by choosing your preferred coffee type, quantity, and delivery frequency. Modify or cancel anytime.
Is there a minimum commitment for subscriptions?
No, there’s no commitment required. You can pause, modify, or cancel your subscription at any time.
Shipping and Delivery Questions
Do you offer free shipping?
Yes, we offer free shipping on orders valued over $25.
Where do you ship?
We ship across the U.S., and most orders are processed within one day. We send orders via priority mail, and they are typically received within two days after processing.
When will my coffee be delivered?
Most orders are processed within one day and sent via priority mail. You can expect to receive your order within two days after processing.
What is your return policy?
If you're not satisfied with your coffee, don't worry—we’ll make it right. Your satisfaction is our priority.
This is what happens when your morning ritual becomes someone else’s breakthrough.
This is More than coffee
Every Bag Sends a Child to School.
It started on the side of a mountain.
A Colombian coffee farmer told me he couldn’t afford dinner. That moment shattered me. I’d just left the military, lost my purpose, and was looking for something to believe in. I didn’t find coffee. I found people.
I was a rescuer. Then I became a builder.
I served in the U.S. Coast Guard for five years. When I was medically retired, I felt like I’d lost my identity. My father told me: “You can change more lives through business than you ever could in the military.” He was right.
Coffee should do more than wake you up.
We believe in education, equity, and impact. We believe the people who grow your coffee deserve to see their kids thrive. We believe that your purchase can be powerful. Every bag we sell funds a full day of education for a child in a coffee-growing region. No gimmicks. No fluff. Just good coffee doing great things.
Global Roots
And we’re just getting started. Every bag of RTC Coffee keeps this number growing.
Meet Arya — Our First Sponsored Student
Arya lives in Cambodia. Her father, John, drives daily to give her
a future he never had. She was the first student funded by RTC Coffee.
Arya now teaches her brother what she learns — and thanks to your purchases, he's in school too. Real stories. Real impact.
“Love the flavor, the mission, and knowing I’m helping growers.”
Jennifer L.
“Real coffee that actually tastes like coffee. So rich and smooth.”
Charles W.
“This isn’t just another brand. It’s a movement I’m proud to be part of.”
Justin K.
Our Values
Great Coffee. Greater Impact.
Your daily habit just became your greatest contribution.
Subheading
We're Not just roasters. we're bridge builders.
RTC Coffee began after a life-changing moment on a Colombian mountain,
when a farmer shared he couldn't afford dinner — even after selling his coffee.
That spark lit the fire for everything we do now.
Founded by a Coast Guard veteran, we exist to create real, measurable change
in the lives of farmers and children in coffee-growing communities.
For every bag sold, we fund a day of education.
Because good coffee should do good, too.